resume

Michael Hwang's professional resume including technical skills, work experience, and education

technical skills

experience

Apple Inc.

Cupertino, CA

Project contributions and achievements

  • Built an internal web app that automated monitoring and triaging of product diagnostic issues filed from the factory via interactive dashboards and configuration pages
  • Developed a self-service 'flow configuration' system enabling teams to create custom automation workflows on incoming diagnostic issues by chaining predefined or custom Python code blocks
  • Prototyped, developed, and launched the web app by leading design meetings and iterating development based on feedback, resulting in successful onboarding of 32 internal teams (6x growth from 5 teams)

Project contributions and achievements

  • Built a mobile-responsive internal web app streamlining the build and deployment of diagnostics software to Apple devices in development
  • Led end-to-end development from prototyping through launch, conducting design meetings and user research to identify pain points
  • Achieved 98% user satisfaction rating, replacing a slow, barebones Django website with modern, intuitive interface

Project contributions and achievements

  • Architected and developed a GraphQL API to automate the identification, relation, and triage of product diagnostic issues
  • Collaborated with management and senior engineers in system design meetings to define architecture requirements and ensure alignment on scalability and reliability standards
  • Successfully migrated from legacy REST API to GraphQL API by designing and implementing data model translation scripts
  • Enabled processing of 9,000+ weekly issues with automated triage, saving $2.4M in engineering hours per week

Apple Inc.

Cupertino, CA
Create ML App iconCreate ML App (macOS)

Project contributions and achievements

  • Landed 29 pull requests in 3-month internal rotation program, including feature development, UI bug fixes, unit testing, and code refactoring
  • Prototyped a stand-alone, proof-of-concept UI for the Object Tracking ML template's Training and Settings views and presented the design to cross-functional stakeholder teams. Integrated the validated design into the Create ML App that was unveiled as a top-level feature release for WWDC 24
  • Identified UX gap and developed Create ML App's Welcome Window from concept to completion, collaborating across engineering, management, and design teams to vastly improve the app startup experience

OpenMeal Inc.

Palo Alto, CA

Project contributions and achievements

  • Co-founded a 501(c)(3) nonprofit connecting donors with COVID-impacted individuals and minority-owned restaurants. Facilitated $30,000+ in donations and delivered 3,000+ meals to those in need through partnerships with local SF Bay Area restaurants
  • Led the development of the React app by architecting a component library and collaborating with PM and designer to meet all product requirement
  • Addressed technical debt within 1 month of launch by leading a proactive refactoring initiative,resulting in reduced UI bugs and improved codebase maintainability

education